Dorothée DE LA CHEVARDIERE

DLCPropeller is a Human Capital & Transformative Change Consultancy.
With a global footprint, we are a catalyst network of former Big 4 colleagues, clients, fellows bringing together the best minds to tackle your challenges.

Our Key offerings:
- Human Capital Strategy & Implementation: Enhancing your People Strategy and employee value proposition to increase productivity, engagement and retention.
- Transformative Change Management: Addressing people impacts to foster innovation, generate new value, unlock opportunities, drive growth and deliver efficiencies.
- Cultural & Behavioural Change: Transforming your organisational culture & new ways of working to align with strategic goals.
- Executive Leadership Coaching: Developing leaders who drive sustainable success.

“Driving impactful & human centered transformations with Excellence, Humanity, and Elegance"...
...At enterprise, functions/ teams and individuals level.

 Actively contributed in the creation of the Transformation Office (TMO) of the World leader Media & Advertising Company. Built from inception WPP world-class change management and technology adoption function & capability. Brought synergies of the multidisciplinary strategic and delivery functions across the TMO: Strategic Portfolio Management, Programme Management, Change and Adoption, Experience Design).

 Member of the Transformation leadership Team, Dorothée built awareness of this function across the wider WPP organisation and scales up our services to uplift & upskill our 120 000 employees so they are empowered to own & drive the change across WPP’s 3000 agencies. ($2b investment Transformation).

 Corporate Functions in scope: IT, Finance, HR; Key Stakeholders: WPP Board Members, WPP C.Suite (CFO, CIO, CHRO, CTO), Agencies Global and Local Excos, CIOs, CHRO, Business Units Leads), TMO function leads.

- Led a team of c. 20-50 Transformation and Change Management experts delivering on c.20 large scale transformation programmes across the portfolio.
i.e: ERP Implementations - Workday/Maconomy/ Salesforce |Workplace Experience Uplift - Service Desk/ Tech Hubs |Cloud Adoption | WPP Open collaboration Platform | AI | TOM/ Org Design/ Workforce Optimisation |Culture & Behavioural change | M&A integrations.

- Built the Change Management, Adoption and strategic communications function, team and capability to enable a 5y Transformation portfolio of 300 Programmes.

- Developed the WPP wide Change & Adoption framework across the 3k WPP agencies underpinned by data insights and ADKAR/ Prosci (driven from people impact & benefits). Strategic oversight and leading delivery across the Transformation portfolio. Created Change Management Toolkit (Change Risk Assessment, Vision & Case for Change, Change Maturity, Stakeholder Analysis, Change Impact Assessment, Change Strategy and Plan, Communications Strategy & Plan, Training Needs Assessment & Plan, Go-Live readiness Check List, Hypercare, BAU Transition Plan) and automated Change Management reporting strategic dashboard. Transformation KPIs.

- Designed WPP-Pan Transformation delivery framework and created a Centre of Excellence to bring best practice, enhance capability & consistency and foster collaboration (From blueprint to hypercare). Created WPP M&A and Culture Change People frameworks.

- Ongoing monitoring and tracking of deployment milestones and 5y outcomes/ benefits (and reporting (financial/ non financial). PPMA tool integrated plan.

- Coaching C-Suite members, Functional Leadership teams and Senior Management Team (88).

- Input in C-Suite and WPP Board presentations (content and preparation) – Bi-yearly reporting 5y Transformation benefit outcomes tracking to WPP Board.

- Led the Transformation Campaigns (strategic internal and external branding & communications) bringing the employees at the heart of our Transformation narrative.

• Head of EMEA Practice: Change Management & Organisational Transformation | Genpact (NYSE)
Previously, Senior Director - Global Head of Banking Change Management Practice (promoted Jul-18)

Reporting to Global Head of Change Management, Dorothée led the European practice and team (25) across diverse industries
- Led Transformation Change & Programme Management for large scale Transformations
- Led the end-to-end process from detailed design to execution and implementation, emphasizing digital transformation with a focus on customer and people centricity.
- Developed client service enhancements and re-engineered front-to-back processes and systems.
- Developed End to End Capability and Market led organisational offering to support people strategy.
- Created an Agile Change Management toolkit, enhancing the organization’s approach to managing change.

Transformation & Implementation Lead
- Led the Change Management strategic design & implementation on large scale Transformation programmes.
- Acted as a Trusted Advisor with Industry expertise and C-suite Advisory.
- Designed and implemented operating model Change Management Approach.
- Designed and launched “Invest in Our Culture” Programmes.
- Conducted Change Impact assessment and provided strategic communication advisory services to clients.

May 2013 - March 2016 (Promoted from Associate to Manager in 2014)

- Managed a programme team of 5 consultants within the financial services sector.
- Designed and implemented a 3-year transformation program, focusing on competency and capabilities redesign for audit and compliance functions.
- Launched and managed the PMO for a 100-day strategic roadmap.
- Led projects involving People Strategy/ HR function set up, Employee Value Proposition re-design, M&A, large-scale organizational transformation and culture change.

Business Management, Senior Associate |HSBC Inv. Bank, London - UK (Permanent contract)
Ø Front office business management – EMEA Sales Business Manager
(Dual reporting line to Heads of Institutional Sales and Head of Corporates Sales)
Ø Global Markets Management office (VIE contract)– People Strategy Coordinator for Global Markets Executive Committee (Dual reporting line to Investment Bank CFO and COO)
Managed the HR agenda for Head of Global Markets & used a systemic approach to help Senior Management align the Global People Strategy with Business TOM.
- Cross-functional stakeholder management across seniority levels
- Transformation on Customers/ members centricity, sales readiness, HR agenda, Diversity talent entry
- People strategy, Operating model, Culture; Cultural transformation (530p.): concept initiation to operational
implementation of a Client Centric Culture. Developed a strategic roadmap aligned to the People Strategy/ TOM.
- Global Standard Programme- Client onboarding. Global Markets representative